Terms & Conditions
Terms & Conditions of Use
These Terms & Conditions outline the rules and guidelines for using our website and services. By accessing our clinic services or website, you agree to comply with these terms to ensure a safe, transparent and professional experience for all patients.
How Our Services Are Used
Our eye care services are provided for personal healthcare purposes only. Patients must provide accurate information during appointments and follow professional guidance given by our optometrists for safe and effective care.
Booking Policy
Appointments are required for all consultations. We recommend arriving on time for your scheduled visit. If you need to cancel or reschedule, please notify us in advance so we can offer the slot to other patients.
Clinical Disclaimer
All eye examinations, diagnoses and treatment recommendations are based on professional clinical assessment. Results and advice are provided according to individual eye health needs and may vary from patient to patient.
Patient Information & Privacy
We are committed to protecting your personal and medical information. All patient data is handled securely and used only for clinical purposes, in accordance with applicable privacy regulations.
Fees and Charges
Service fees may vary depending on the type of consultation or treatment required. Patients will be informed of any applicable costs before proceeding with services.
Responsibility
While we strive to provide accurate diagnoses and effective treatment, outcomes may vary depending on individual conditions. The clinic is not responsible for delays or issues arising from incomplete or incorrect patient information.
We may update these Terms & Conditions from time to time to reflect changes in services, policies or regulations. Continued use of our services indicates acceptance of any updated terms.
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Questions About These Terms
If you have any questions regarding these Terms & Conditions, please contact our clinic for clarification before using our services.